Why Professional Services Companies Need Simple, Bullet Proof Communications

The business phone system remains one of the critical components of staying in touch with your customers and providing them with exceptional service.   Whether you run an advertising agency, a business consultancy, or an architecture firm, you need to be responsive and accessible to your clients – when you are in the office, visiting a site, or working at a photoshoot.  You need a sophisticated, yet simple and affordable phone system that helps manage calls quickly and easily, so you’ll never miss an opportunity or a voicemail again.

For most small businesses, or businesses not able to staff the phones full-time and around the clock, it’s necessary to find a way to deliver exceptional customer experience to ensure they are getting the information they need when they need it.  Nothing’s worse for a customer than getting a busy signal or not being able to access the specific person or department they need to reach.

You also want to be sure you’re not missing a call from your customer, whether you are in or out of the office.   If you’re on the go and want to use your business line on your smartphone, then your system should be set up in a way where your customers know they’re always calling you on a line that connects directly to you.

This is why Veloci Communications has been providing customized solutions that fit our customers’ needs and have never just sold cookie-cutter off the shelf solutions. We have partnered with every major communications provider in the industry.  It’s easy to set up and always flexible to your business’ and customers’ needs.

Veloci’s voice services also provide mobile apps that rings your smartphone simultaneously when callers dial your desk phone line.   Your customers don’t know, nor do they need to know that you’re not at your office.  Even if you’re in the middle of a conversation, the mobile Call Flip feature instantly switches an active call from your desk phone to your smartphone.

If you’re a professional services firm looking for a top-rated, very affordable, and easy business phone system that’s also mobile, Contact Veloci at (713) 574-9955 or visit us on the web at VelociComm.net to find out how Veloci can help your business thrive.