Business has gone international. Thanks to online connectivity and improved cross-border postal services, any business selling a product can do so to every corner of the globe. In the service industry, it’s even easier, with companies in this market able to peddle their wares to any country which requires them.
However, one technology that has found itself lagging in many companies is the phone system. Outdated traditional PBX systems are not optimized for international business and can result in missed opportunities, lost revenue, and spiraling costs.
It may be time, then, to consider bringing your telecoms provision into the 21st century by switching to a cloud-hosted VoIP solution and make your business even more international than it already is. Here are just a few of the benefits.
Included in the Cost
The main benefit of a cloud-hosted VoIP service, when compared to a traditional landline, is you don’t get the spiraling costs generally associated with making international calls. Unfortunately, landline calls to foreign countries still carry a significant premium, and in the day-to-day running of a multinational company, it can be very easy to lose track of spending in this regard.
With a VoIP telephone system, all calls are handled via the internet. This means it doesn’t matter whether you’re calling your next-door neighbor or Kuala Lumpur, the calls are included in your service agreement. You simply pay one fixed price each month and can call anywhere with impunity.
Local Presence
Another significant aspect of VoIP for multinational companies is it can give your business the appearance of a local presence, even if you have no physical representation in that country.
International DIDs are virtual numbers that take the form of a local telephone number. Customers seeing a number format they’re familiar with will feel more confident contacting and dealing with your company.
Once they have dialed the number, they come through to your company wherever in the world you are based. And, because it’s over the internet, they still just pay their local rate for the call, avoiding any nasty surprises when their phone bill arrives.
Conferencing
Global business travel spending hit $1.3 trillion in 2016 and is predicted to rise to $1.6 trillion by 2020. However, with the powerful conferencing tools available via VoIP communications, the need to send your executives to far-flung locales diminishes significantly.
Furthermore, when businesses have multi-locations across the globe, a hosted solution allows their phone system to all be housed under one “roof” via the cloud. That means extension-based dialing can be used from office to office. A simple four-digit extension can connect a US headquarter office with a satellite office in Brazil!
Best of all, with mobile apps, your staff can take their business wherever they are, and always been on the line, wherever in the world they happen to be (providing there’s a Wi-Fi/data connection, of course).
Veloci Communications has partnered with net2phone to make your business truly international by bringing powerful and feature-packed VoIP solutions that provide everything you need to get connected around the world. With unlimited calling both nationwide and international to over 30 countries, international virtual numbers, mobile connectivity, and savings of up to 70% on your current communication costs, you can’t lose.
Contact the experts at Veloci Communications for more information on how a cloud-hosted VoIP PBX solution can benefit your international or multinational firm! Veloci and net2phone have been in business for over 25 years, and net2phones 1,300 employees worldwide bring local know-how in 23 countries and six continents!
If you’re looking into new telecommunication services for your company, contact Veloci Communications. The company provides an array of business phone services, including VoIP, cloud phone systems, and broadband solutions. The company also provides IT services like network infrastructure, cloud backup, and security. With more than 25 years in business, Veloci employs a knowledgeable team that can help you shape solutions to the specific needs of your business. Visit the company’s website VelociComm.net for a full list of services or call (713) 574-9955 to discuss your needs with a team member.