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With the increasingly mobile orientation of modern work and the demand to be as agile as possible, more firms are switching to cloud phone systems. By investing in this recent technology, managers have a lot to gain: everything from driving down costs to greater flexibility. Here’s a guide to some of the advantages that come with this type of system.
Positives of a Cloud Phone System
1. Easier Installation
A cloud phone system still requires a router, but that is almost nothing compared to the substantial installation project that a typical system needs. Being in the cloud lets you avoid the addition of dozens of new wires snaking through your office, which sometimes even comes with moving desks and creating routes through walls. But the process for a cloud phone system is much faster and less invasive.
2. Improve Scalability
Unlike with a traditional phone system, if your company grows and you want to increase service, you simply upgrade your plan. That means you never have to worry about your employee count rising beyond your capacity. Also, since you’re paying by the person, you’ll always be paying for exactly what you need.
3. Boost Engagement
Since the phone system runs through the cloud, it is even easier to link it to a robust CRM; this means you can create processes that, when specific numbers call, it brings up information to employees or even triggers an automatic response. You should be able to give a more tailored and customized experience to your callers.
4. Enhance Flexibility
With more employees working from home and out of the office, it’s more valuable than ever to have a cloud phone system that can operate anywhere. No more will employees be stuck in the office all day worried about missing an important call.
If you’re looking into new telecommunication services for your company, contact Veloci Communications. The company provides an array of business phone services, including VoIP, cloud phone systems, and broadband solutions. The company also provides IT services like network infrastructure, cloud backup, and security. With more than 25 years in business, Veloci employs a knowledgeable team that can help you shape solutions to the specific needs of your business. Visit the company’s website VelociComm.net for a full list of services or call (713) 574-9955 to discuss your needs with a team member.
